Drop us a message! We are happy to call you back from abroad!
We have a long background in guiding clients from the Netherlands, Britain, the U.S. and Canada as well as other countries. Our English is fluent and we are happy to take you on a taylor-made trip in the Alps. You are also welcome to participate in our course programs.
During the season we are commonly out guiding and may not be able to answer calls immediately. Please leave a message or write an email and we will get back to you in no time.
As an alternative, we use the Swiss platform Threema for secure messaging.
Alois Viehöver, Florian König,
Arne Bergau GbR
VAT reg. nr.: DE303626334
This data protection declaration is intended to inform users of this website about the type, scope and purpose of the collection and use of personal data by Picos-Guides Bergau, König, Viehöver GbR in accordance with the Federal Data Protection Act, Telemedia Act and EU-DSGVO. The website operator takes your data privacy very seriously and treats your personal data confidentially and in accordance with the legal regulations. Keep in mind that data transmission on the Internet can generally be subject to security gaps. A complete protection against access by third parties is not realizable.
Access Data/Server Logfiles
The website operator or web space provider collects data about accesses to the site and stores it as "server log files". Access data includes: Name of the accessed website, file, date, time and duration of the access, transferred data volume, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The collected data is only used for statistical evaluation and to improve the website. However, the website operator reserves the right to check the server log files subsequently if there are concrete indications of illegal use.
This website uses session cookies. These cookies contain a randomly generated unique identification number, a so-called session ID. In addition, a cookie contains information about its origin and the storage period. These cookies cannot store any other data. Common browsers offer the setting option to not accept cookies. Note: It is not guaranteed that you can access all functions of this website without restrictions if you make the respective settings.
Handling of personal data
The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the collection of data. Personal data are all information which serves to determine your person and which can be traced back to you - for example your name, your e-mail address and telephone number.
Treatment of contact data
If you contact the website operator via the contact options offered, your details will be stored so that they can be used to process and answer your inquiry. In the case of a travel booking, the address data is used for the booking confirmation / invoicing and fulfillment of the contract.
Contact data will only be passed on to third parties and contractual partners that are directly connected with the travel arrangements, for example names for hotel reservations. E-mail and telephone numbers of the participants are mentioned on the list of participants of the booked trip for the formation of carpools, unless the participant objects to this mentioning.
User rights: information, correction and deletion
As a user, you will receive information free of charge upon request on your personal data that has been stored. Unless your request conflicts with a legal obligation to store data (e.g. data retention), you have the right to have incorrect data corrected and your personal data blocked or deleted.
Granted consents to the use of data can be revoked at any time.
Personal data for the fulfillment of the contract are stored for the legally stipulated periods.